Privacy Policy
Effective Date: January 1, 2025
Explore Your World Outdoors LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://exploreyourworldoutdoors.com (the "Site"), whether you make a purchase, create an account, or contact us.
This Policy applies to all users located in the United States.
1. Information We Collect
We collect various types of information from and about users of our Site to operate effectively, fulfill orders, and improve our services. This includes information provided directly by you, information collected automatically, and information received from third parties.
A. Information You Provide Directly
When you interact with the Site—whether by placing an order, creating an account, signing up for updates, or submitting a review—you may voluntarily provide us with the following:
● Full name
● Email address
● Phone number
● Billing address and shipping address
● Payment details (processed securely through third-party providers such as Shopify and ShopPay)
● Order history and purchase preferences
● Account login credentials (if you choose to register)
● Product reviews, testimonials, or other user-generated content
● Responses to surveys or promotional offers
● Communications or inquiries you send to us
B. Information Collected Automatically
When you use the Site, we (or third-party analytics providers) may automatically collect certain technical and behavioral information using cookies, pixels, web beacons, or other tracking technologies, including:
● Device type and operating system
● Browser type and version
● IP address and approximate geolocation
● Date and time of access
● Pages visited, time spent on pages, and clickstream data
● Referring website or search terms
● Shopping cart activity and abandoned checkout behavior
● Error logs and technical diagnostics
This information helps us understand how the Site is used, improve performance, detect issues, and tailor content to your interests.
C. Information from Third Parties
We may also collect or receive information about you from:
● Our fulfillment partners, to confirm shipment status, delivery issues, and inventory availability
● Shopify and ShopPay, to facilitate and verify transactions and monitor order progress
● Email marketing or customer service platforms, to send order updates, promotional emails, or respond to inquiries
● Social media platforms, if you interact with our brand via likes, follows, tags, comments, or shares
This third-party data is used to enhance our ability to serve you, process your purchases, prevent fraud, and personalize your experience.
2. How We Use Your Information
We use the information we collect for a range of legitimate business purposes to provide and improve our services, fulfill legal obligations, and enhance your overall experience with Explore Your World Outdoors LLC. Specifically, we may use your information to:
A. Fulfill and Manage Orders
● Process payments and confirm transactions
● Verify order details, calculate taxes, and generate invoices
● Communicate shipping status and tracking information
● Coordinate order fulfillment through third-party partners
● Handle returns, exchanges, and refund requests
● Prevent fraudulent transactions or unauthorized purchases
B. Operate and Improve Our Website
● Monitor Site performance, diagnose technical issues, and ensure functionality across devices
● Analyze browsing behavior to improve navigation, product offerings, and content layout
● Manage website traffic, load speeds, and security protocols
● Track errors and support system integrity
C. Personalize Your Experience
● Recommend relevant products based on your shopping history and preferences
● Display recently viewed items or abandoned cart reminders
● Show tailored marketing content and email offers
● Allow saved shipping addresses or preferences through your account
D. Communicate With You
● Respond to your questions, inquiries, or customer support requests
● Send order confirmations, receipts, and service updates
● Email promotional offers, restock alerts, or content you have opted into
● Notify you of changes to our policies or terms
E. Manage User Accounts
● Provide access to optional account features such as order history, saved preferences, or faster checkout
● Enable password resets or profile updates
● Securely store your login information and activity
F. Collect Reviews and User Content
● Publish customer reviews, photos, and testimonials that you voluntarily submit
● Share selected content (e.g., tagged photos or reviews) across our website and social media platforms
● Moderate or remove content in accordance with our Terms and Conditions
G. Ensure Legal Compliance and Protect Our Business
● Comply with legal obligations, court orders, or regulatory requests
● Enforce our Terms and Conditions, including fraud prevention and misuse detection
● Protect our rights, safety, property, and that of our customers, partners, and the public
H. Conduct Analytics and Business Planning
● Analyze sales data, website usage, and marketing campaign performance
● Understand customer demographics, interests, and buying behavior
● Make informed decisions about inventory, pricing, partnerships, and product offerings
We do not sell or rent your personal information to third parties. All uses of your information are limited to what is necessary to operate our business, improve your shopping experience, and comply with applicable U.S. laws and industry standards.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, in order to operate our business effectively and deliver products and services to you, we may share your information with trusted third parties under the conditions described below. These third-party providers are carefully selected and contractually obligated to use your data only for authorized, legitimate business purposes, and to maintain appropriate data security measures.
We may share your information with logistics and fulfillment partners who assist with sourcing, packaging, and delivering your orders, including:
● Fulfillment partners – for product sourcing, inventory coordination, shipping, and tracking fulfillment status.
● Shipping carriers – such as USPS, UPS, FedEx, or others, to deliver your order to the provided shipping address.
We rely on ecommerce platforms to securely process transactions and manage order data:
● Shopify – to operate our online storefront, manage your shopping cart, and track order history.
● ShopPay – to securely process payments, including installment plans, and verify billing information.
To provide personalized service, communicate with you, and improve our operations, we may share data with:
● Email marketing providers – to send order updates, promotional content, and newsletters.
● Customer service platforms – to respond to inquiries and provide support.
● Analytics services (e.g., Google Analytics) – to understand how visitors use our Site and improve performance and marketing effectiveness.
We may disclose your personal information if required to do so by law or if we believe in good faith that such action is necessary to:
● Comply with legal obligations, court orders, or law enforcement requests;
● Enforce our Terms and Conditions or other agreements;
● Investigate or prevent fraud, abuse, security breaches, or technical issues;
● Protect the rights, property, or safety of Explore Your World Outdoors LLC, our customers, or the public.
In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of the business transaction, subject to continued protection under this Privacy Policy.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to:
● Process and fulfill orders
● Provide customer support and respond to inquiries
● Maintain accurate business and financial records
● Comply with legal, tax, regulatory, and accounting requirements
● Enforce our Terms and defend against potential disputes
● Improve our services and website functionality over time
The specific retention period for your data depends on the nature of the information and the context in which it was collected. For example:
● Order and transaction data may be retained for up to seven (7) years in accordance with tax and accounting obligations.
● Customer service records and communications may be retained for three (3) years from the date of your last interaction.
● Marketing and email preferences are retained until you unsubscribe or request deletion.
● User-generated content such as product reviews or tagged social media posts may be retained indefinitely unless removal is requested.
Where your personal data is no longer needed for the purposes outlined in this Policy, we will securely delete, anonymize, or archive it in accordance with applicable laws.
If you wish to request deletion of your personal information, please contact us HERE. We will comply with all valid deletion requests in line with applicable laws, subject to any obligations to retain certain information.
5. Security
We take the security of your personal information seriously and implement a variety of technical, administrative, and physical safeguards designed to protect it from unauthorized access, disclosure, alteration, misuse, or destruction.
Our security measures include but are not limited to:
● Secure Socket Layer (SSL) encryption for data transmission
● Secure ecommerce infrastructure provided by Shopify, ShopPay, and other third-parties.
● Restricted access to personal data on a need-to-know basis
● Firewall and intrusion detection systems
● Regular monitoring of our systems for vulnerabilities and breaches
● Staff training on data handling and privacy practices
Payment information is processed through third-party PCI-compliant payment processors and is never stored in full on our servers.
Despite these safeguards, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security. You acknowledge and accept this inherent risk by using the Site.
If we become aware of a data breach that affects your personal information, we will notify you in accordance with applicable data breach notification laws and take appropriate steps to mitigate the impact.
You are responsible for maintaining the confidentiality of your account login credentials (if you choose to create an account) and for restricting access to your devices.
6. Children's Privacy
Our Site is not directed to, intended for, or knowingly used by children under the age of 13. We do not knowingly collect, solicit, or store personal information from anyone under the age of 13, in accordance with the Children’s Online Privacy Protection Act (COPPA).
If we become aware that we have inadvertently collected personal information from a child under 13 without verified parental consent, we will take immediate steps to delete the information from our records and prevent further access or use.
If you are a parent or legal guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at info@exploreyourworldoutdoors.com. We will respond promptly and take appropriate action to investigate and resolve the issue.
By using this Site, you affirm that you are at least 13 years of age or older. If you are under the age of 18, you may only use the Site with the involvement and supervision of a parent or guardian.
7. State-Specific Privacy Rights (California, Colorado, Connecticut, Virginia, Utah, and Others)
If you are a resident of California, Colorado, Connecticut, Virginia, or Utah, you may have specific rights regarding your personal information under state privacy laws, including the California Privacy Rights Act (CPRA), Colorado Privacy Act (CPA), Connecticut Data Privacy Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), and Utah Consumer Privacy Act (UCPA).
These rights are available regardless of whether you create an account with us, and apply when your personal information is collected, used, or disclosed by us in a context subject to the applicable law.
A. Your Privacy Rights
Depending on your state of residence, and subject to certain limitations, you may have the right to:
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Access / Know Your Personal Information
Request confirmation of whether we process your personal information and obtain a copy or description of the data categories, purposes of use, and any third parties with whom it has been shared.
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Correct Inaccurate Information
Request correction of inaccurate or outdated personal information maintained by us.
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Delete Personal Information
Request that we delete the personal information we have collected from or about you, subject to retention exceptions (e.g., to complete transactions or comply with legal obligations).
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Opt Out of Sale or Sharing
Request that we do not sell or “share” your personal information for purposes of targeted or cross-context behavioral advertising.
While we do not sell personal information for monetary gain, we may disclose information to marketing or analytics providers in a manner that qualifies as “sharing” under some laws.
➤ To exercise this right, please contact us HERE with the subject line: “Do Not Sell or Share My Personal Information.” We will honor your request in accordance with applicable law.
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Limit Use of Sensitive Personal Information (California only)
If we collect sensitive personal information (such as login credentials or geolocation), you may have the right to limit its use to only what is necessary for providing goods and services.
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Receive a Portable Copy of Your Data
Request a copy of your personal information in a format that allows you to transmit it to another entity, where technically feasible.
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Appeal a Denied Request (Colorado, Connecticut, Virginia)
If we decline to act on your request, you have the right to appeal our decision. You can submit an appeal by replying to our denial email with the subject line: “Privacy Request Appeal,” and we will review and respond within the time period required by law.
B. How to Submit a Request
To exercise any of the above rights, you may contact us using any of the following methods:
● Via the Contact Us page on our website
● Mail:
Explore Your World Outdoors LLC
PO BOX 2103 Bellingham, WA 98227
United States
We will verify your identity before processing certain requests, which may involve confirming information related to past purchases, account activity, or contact details. You may also designate an authorized agent to act on your behalf, where permitted by law.
We will respond to verifiable requests in accordance with applicable legal timeframes, typically within 45 days.
C. Non-Discrimination
We will not discriminate against you for exercising your privacy rights under state law. This means we will not deny you goods or services, charge you different prices, or offer a different level of service based solely on your request to access, delete, or opt out of sharing your personal data.
D. Categories of Personal Information We Collect
We collect the categories of personal information described in the “Information We Collect” section of this Privacy Policy. These may include:
● Identifiers (e.g., name, email address, IP address)
● Commercial information (e.g., products purchased)
● Internet or electronic network activity (e.g., browsing behavior, device information)
● Geolocation data (e.g., approximate location derived from IP address)
● Account login or access credentials (if you create an account)
● User-generated content (e.g., reviews, photos, comments)
Where applicable, we also collect sensitive personal information, such as account login details. We only use such information for necessary business purposes and do not use or disclose it in ways that require offering a limitation right under California law.
E. Retention and Use Practices
We retain each category of personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including to:
● Complete purchases and provide support
● Maintain legal or accounting records
● Comply with applicable laws
● Protect our rights or prevent fraud
For more details, please review our “Data Retention” section.
F. Notice at Collection (California)
This Privacy Policy provides the required notice of our collection practices under California law, including:
● What categories of information we collect
● The purposes for collection and use
● Whether we sell or share information
● How long we retain each category
● How you can exercise your rights
By using our Site, you acknowledge this notice and our data practices as described herein.
8. Third-Party Links
Our Site may contain links to other websites. We are not responsible for the privacy practices of third-party sites. Please review their policies before providing personal information.
9. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after such updates constitutes your consent to the revised policy.
10. Contact Us
If you have any questions or requests related to this Privacy Policy, please contact:
Explore Your World Outdoors LLC
PO Box 2103 Bellingham, WA 98227
United States