Estimated delivery is 4–7 business days after processing. Delivery times vary based on your location and product availability

Yes, some items may ship separately to ensure faster delivery.

Shipping costs are calculated at checkout based on your location and the weight of your order.

Once your order has shipped, you will receive a tracking number via email so you can monitor its delivery progress.

We occasionally offer free shipping promotions. Stay tuned for any announcements regarding free shipping offers.

If you receive a damaged or defective item, or if the wrong item was sent, please contact us at info@exploreyourworldoutdoors.com within 7 days of receiving your order. Include your order number and a photo of the issue (if applicable). We’ll then arrange a replacement or refund for valid claims.

We’re always here to help make things right. If your item arrives damaged, defective, or incorrect, we’ll gladly issue a refund or replacement. Please note, however, that the original item must be returned before we can process your request. This helps us improve our quality and service moving forward.

We cannot accept returns for issues related to customer preference (e.g., wrong size, wrong color, or change of mind). Please ensure you review your order carefully before purchasing.

Refunds are processed back to your original payment method within 3–5 business days of approval. Shipping fees are non-refundable.

Currently, we only offer shipping to the US. Please check back for future international shipping options.

If you have any additional questions or concerns, feel free to reach out to us at info@exploreyourworldoutdoors.com. We're always happy to help!